Frequently Asked Questions

All of my jewellery—including bracelets, necklaces, and pendants—is handmade using genuine semi-precious crystals and gemstones. I ethically source each stone from trusted suppliers across Brazil, Uruguay, India, Turkey, the U.S., Canada, and the UK, ensuring both quality and authenticity in every piece.

All of the crystals and gemstones I use are 100% natural, sourced directly from the earth with no man-made intervention. The only exceptions are Opalite and Terahertz, which are man-made stones sometimes included for their unique appearance and properties. When these are used, they are always clearly labelled.

Many people believe that crystals carry healing energies and can support emotional balance, clarity, protection, and overall well-being. Each stone is known for its own unique properties that may help you feel more grounded, calm, or uplifted.

However, crystal healing is a complementary practice—not a replacement for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional if you are experiencing any physical or mental health concerns.

Yes! Every piece is handmade by me with intention and care. I personally choose each crystal, intuitively selecting stones that work well together energetically. Once I’ve chosen the combination, I decide the placement of every single bead to create a balanced and harmonious design.

The same process applies to my pendants—I select the stone, then allow its natural energy to guide me as I wrap and shape the wire around it. Each creation is truly one of a kind and made with purpose.

Yes, I do! If you would like a custom piece please reach out via the Contact section before placing your order. We can discuss your preferences, including sizing for bracelets or necklaces, and make sure your piece is tailored to fit you perfectly.

To keep your crystal jewellery in its best condition, it is important to handle it with care. Avoid wearing your pieces in the shower or while swimming, as water can affect the structure of certain stones—especially if you’re not familiar with their hardness levels.

For necklaces, I recommend removing them before going to sleep. Sleeping with them on can cause the wire to bend or lose its shape over time, potentially damaging the piece.

Once your order is placed, I aim to dispatch it within 48 hours using Royal Mail 48h Signed For service. Shipping costs a flat rate of £6, which includes packaging and wrapping materials to ensure your jewelry arrives safely and beautifully presented.

Most orders within the UK are delivered within 48 hours from the time of shipping. At the moment, I only ship within the UK and do not offer worldwide shipping.

No, we don't have a physical shop of our own in London.

However, you can find us almost every Saturday at Venn Street Market from 10am to 3pm (SW4 0AT), where you can explore our handmade jewellery in person.

You can also find a selection of our crystal bracelets at The Shelf, a beautiful gift shop located at 4 Lavender Hill, London SW11 5RW, open every day from 10am to 6pm.

Reiki is a gentle, holistic healing practice that works with the natural energy of your body. Through light, intuitive hands held just above the body, Reiki helps release stress, restore energetic balance, and promote deep relaxation. Many people experience it as a warm, soothing flow that brings clarity, emotional ease, and a deep sense of harmony. 

A typical session is calm, peaceful, and deeply relaxing. You will lie down comfortably, fully clothed, while the practitioner places their hands lightly on or just above different areas of your body.

You may feel warmth, tingling, waves of energy, or simply a sense of calm and stillness. Every experience is unique, and you can simply allow yourself to relax.